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Notice for Panasonic's camcorder owners/users

To all owners and users of :
Digital Video Camera Model Number : NV-MX500 / NV-GS200/ PV-DV953
VHS-C Video Camera : NV-VZ17 / NV-VZ57 / NV-VZ18

Model With the first few digits of the serial number starting with
NV-MX500 E3H, F3H, G3H, H3H, I3H, J3H, K3H, L3H, A4H
NV-GS200 B4H, C4H, D4H
PV-DV953 E3H, F3H, G3H, H3H, I3H, J3H, K3H, L3H, A4H
NV-VZ17 G3, H3, I3, J3, K3, L3, A4, B4, C4
NV-VZ57 G3, H3, I3, J3, K3, L3, A4, B4, C4
NV-VZ18 A4, B4, C4

(All Digital Video Cameras with other serial numbers are NOT affected)

The performance of our Panasonic camera, under some circumstances, may not be able to function within the specifications.

Only a partial quantity of the camera may be affected under this category; however, if you notice colour distortion or picture noise through the LCD or viewfinder from the above models, please visit or contact our Customer Care Centre for a free replacement of the CCD unit.

Our service centre operating hours and address are as follow :
Mon - Fri : 0900 - 1845 hrs
Sat : 0900 - 1400 hrs
Address : 2 Jalan Kilang Barat, Panasonic Building, Singapore 159346

Alternatively, we provide pick-up and return your camera to your doorstep simply by calling our Service Hotline at 6222 7222

We sincerely apologize for the inconvenience caused.

Panasonic Singapore re-affirms its dedication to product excellence and quality. Known for its Panasonic brand, it is totally committed to improving the quality of life for consumers. With a strong belief in quality, innovation and service excellence, Panasonic Singapore demands the highest possible standards are maintained at all times.

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